Minister of Aviation and Aerospace Development Festus Keyamo says enough is enough to the incessant unruly passenger behaviour being experienced in the aviation sector in the last couple of weeks.
Keyamo read the riot act on Aviation Safety and Security with reference to the case of unruly behaviour by a passenger on Ibom Air, Ms. Comfort Bob Emmanson.
The aviation Minister commended the airline in the manner the whole matter was handled and the passenger eventually subdued because of her uncooperative attitude.
Keyamo however expressed dismay at the way the passenger video went viral
“Whilst we support the filming of her recalcitrant behaviour as evidence to prosecute her, what is DEPLORABLE is to release such evidence containing indecent exposure to the public to ridicule her. That is TOTALLY UNACCEPTABLE to us.”
“We will not fold our arms and tolerate the debasing of womanhood. I have therefore directed that whoever RELEASED that part of the video containing the indecent exposure amongst the staff should be singled out and adequately sanctioned”
“I have also directed that airlines must continue to train and retrain their staff in public relations and how to deal with potentially explosive situations in order to diffuse them promptly or nip them in the bud except when it becomes inevitable. I have also directed a joint security meeting between relevant agencies next week for better coordination of security measures in situation like this or similar ones we witnessed recently.”
Keyamo also disclosed that “For genuinely aggrieved passengers, there are clearly laid down remedies to address grievances.”
He noted that the consumer protection Director of the NCAA, has consistently advertised these remedies and there is no point trying to take laws into one’s hands that may lead to dire consequences.
“We will continue to apply equal sanctions available to us in Aviation on any such erring passengers that is lengthy flight bans and report matters to other law-enforcement agencies to do their bit within their powers”
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