Bi-Courtney Aviation Services Limited (BASL), operators of the Murtala Muhammed Airport Terminal 2 (MMA2), says there has been recent incidents of unruly and violent behaviour by air passengers as a result of flight delays and cancellations, noting that the action is unacceptable and go against the standards of conduct expected within its facility.
The management, who said they can understand the frustration that can arise from flight cancellations and delays, urged passengers to address their concerns through appropriate channels, as outlined in Part 19 of the Nigeria Civil Aviation Regulations (Nig.CARs).
BASL, while stating it’s zero-tolerance policy toward any form of unruly or violent behaviour, said such actions will result in immediate legal action, prosecution to the fullest extent of the law, and potential inclusion on no-fly lists.
In its statement, the management appealed to passengers to cooperate with airport personnel and exercise patience at all times, especially during this yuletide season.
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